We are a team of people who love to win. We go above and beyond in supporting our clients to deliver on their promises. Our investments in new fleet and technology, great leadership, and continuous professional improvement empower us to become a better version of ourselves each day.
Grow your career in Europe’s leading Transport Company. We are looking for a Customer Care Specialist to join our Scandinavian area!
In this position, you will:
- Maintain business relations with existing company customers and ensure smooth customer service
- Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
- Work in cooperation with colleagues to solve problems and ensure on-time delivery
- Analize customer KPI and identify opportunities for improvement
- Ensure timely and effective claim and demurrage management
- Administrate international transportation documents
- Exceptional customer service skills
- Flexibility to learn and grow in a fast-paced, customer-focused, environment
- Excellent English skills (both verbal & written)
- Strong communication, time management and problem solving skills
- Ability to work under pressure
- Excellent follow-through and attention to detail
- Higher education or graduating student able to work full-time
- Unique opportunity to join an international fast-growing organization and create significant value to the business development and company‘s growth
- To be part of professional and highly skilled colleagues who set the bar high
- Career and advancement opportunities
- Amazing opportunity to work with world`s top brands
- Working environment where no two days are the same
- Monthly salary (bruto): From 1264 to 1600 €. Specific salary and bonuses are offered based on work experience, competence, and compliance with other job requirements.