Junior IT Customer Success Manager (Day/evening/night/weekend shifts) – CyberCare

Įmonės pavadinimas: CyberCare
Įsidarbinimo tipas: Darbas
Krypčių grupė: Kita
Kryptis: Klientų aptarnavimas, IT
Miestas: Vilnius
Galioja iki: 2021-10-01

Great products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented team that is passionate about helping to create amazing things?

We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to quickly adapt to changes are valued here a lot. This is a great opportunity to learn about the tech industry while working with TOP worldwide IT products!

So if you’re ready to take on the world – apply!

What You Will Do

● Communicate with customers via live chat and email;

● Ensure excellent customer experience;

● Answer customers’ queries & provide reliable information;

● Work alongside techies to understand IT business logic;

● Build and develop customer relationships that will turn clients into advocates;

What We Expect

● Fluent in English;

● Ability to work day / evening / weekend shifts;

● Eager to learn and grow;

● Empathy and understanding – basically showing clients how important they are!

● Helpful personality – we want our team to practice what we preach – is helpful not only to our clients but also to others.

What We Offer

● Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;

● Always fully stocked kitchen to fuel your productivity;

● The professional in-house physiotherapist who will help you take care of your health;

● Top-notch technologies and tools to work on world-renowned products;

● Great conditions for work – flexible work schedule (day, evening, night, weekend shifts);

● Professional growth opportunities – professionally and as a part of the team which is on a path of conquering the world. Everyone says it, but we mean it!

● Awesome team. Seriously – the best! We do regular internal events, knowledge sharing talks, team retreats & workation trips like nobody else.

● Gross salary 745 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies.